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Knowledge Base (185)

  1. GetPopularContent operation only returns 10 results per call

    Answer: Environment: Connect Knowledge API (Knowledge Foundation API) Resolution: Customizations implemented using the Connect Knowledge API (Knowledge Foundation API) can only pull 10 answers per...

  2. Mobile site reverts to desktop, can we edit the mobile cookies?

    Answer: Environment: Mobile, Cookies, Widgets Oracle B2C Service, Customer Portal Issue: When selecting the desktop link from the mobile site, it diverts to the desktop site. If the browser is then closed...

  3. Incident response transaction not reflected in thread

    Answer: Environment: Incidents, Audit Log, Response Threads Oracle B2C Service, All versions Issue: From the Audit Log of our example incident, there is a Response Sent transaction, but not a corresponding...

  4. Rulebase compile error: Database Referential Integrity Error

    Answer: Environment: Business Rules Issue: When I try to compile or activate my rulebase, I receive the following error: Rulebase Compile Error Database Referential Integrity Error (in hier_menus table)...

  5. Agent received Session is no longer valid message

    Answer: Environment Logins / Accounts / Profiles Issue We are receiving an error message when more than one user tries to login to the application under the same account: "This session is no longer...
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Documentation (317)

  1. Link to a URL

    Manually Migrate a Version 10.3 Or Earlier Project to the Current Version of Policy Modeling Modeling 10 .x and then: Open each Word *.doc file and click the Strip Hidden button on the Oracle Last Updated: 09/20/2024

  2. Link to a URL

    Examples of Control Restyling LVR that is greater than 90, and a light blue background when the LVR is 90 or less: Example 10 Last Updated: 08/22/2024

  3. Link to a URL

    Choose Boolean Attribute Text substitution in some relevant supported languages . 10 . Boolean attributes should indicate entity Last Updated: 08/22/2024

  4. Link to a URL

    Customer Portal » \RightNow\Controllers\Pta Error Code 7: The credentials for the user were invalid. ERROR_UNABLE_TO_LOGIN Error Code 10 : The Last Updated: 10/23/2018

  5. Link to a URL

    Calculate the Number of Years Since a Given Date birthday' is 03/ 10 /2008, the calculation of 'the child's age' is shown in the following table. Table Last Updated: 08/22/2024
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